Shipping, Delivery, Refund & Security Policy

Shipping and Delivery Policy

We deliver products using Direct Freight Express and TNT. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within (2) business days. Shipping times are estimated at between (2) and (7) business days depending on your location.

Shipping Destinations

Photo Direct ships goods to Australia only.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Security Policy

When purchasing from Photo Direct card details are transmitted through a secure server using PayPal. Card data is not hosted by Photo Direct after processing.


All transactions are processed in Australian Dollars (AUD).