5 quick ways to improve customer experience that you can start on today
Improving customer service shouldn’t be a one-time task. But while improving customer experience is a continual process, that...
5 Ways for Small Businesses to Please Angry Customers
No matter how much effort you put into customer service, it’s rare for a business to please 100...
4 Ways to Create Happy Customers -- Through Happy Employees
Everyone, at some point, has experienced bad customer service. The culprit is often the same -- an unhappy...
Improving our support process
We are always looking for ways to improve our customer service to this end we have implemented a...
Customer Feedback at the touch of a screen
One of the delightful discoveries when visiting Singapore is the widespread use of customer-service feedback terminals.
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